Community SDoH Alert!

Health Care Authority (HCA) Coming soon! A support program called Washington Listens

  • Alert date June 2, 2020

    Covid 19 Related Resource

    Contact: Matthew Gower or Amanda Lewis

    Email: Matthew.Gower2@hca.wa.gov

    Coming soon! A support program called Washington Listens

    We are reissuing this announcement as we recognize the importance of language, and want to refer to WA Listens as a support program for our state and not crisis services.

    In response to the COVID-19 pandemic, the state is starting up Washington Listens. Washington Listens will provide non-clinical support to people experiencing elevated stress due to COVID-19.

    Anyone in the state can call Washington Listens. The person calling will speak to a support specialist and receive information and connection to community resources in their area. The program is anonymous and no identifying information is maintained.

    When a caller reaches out to Washington Listens, their call is routed to a live person for assistance. People who staff Washington Listens will receive basic training needed to provide support to individuals during the COVID-19 pandemic.

    The following is a list of providers and tribes who are partnering to provide support to individuals statewide.

    Crisis Connections
    Community Integrated Health Services (CIHS) American Indian Community Center (AICC) Swinomish Tribe
    Colville Tribe
    Frontier Behavioral Health (FBH) Okanogan Behavioral HealthCare (OBHC)

    To learn more

    Read the Washington Listens f act sheet
    Or contact M atthew.Gower2@hca.wa.gov or A manda.lewis@hca.wa.gov

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